Xerox Phaser 7400 Service Manual

Error Messages and Codes 3-71
Tray and Media Errors
When a tray is pulled out that prevents printing during a print job, an error condition
exists.When a tray is pulled out while no job is printing or that does not prevent
printing during a print job, a warning condition exists.
Clear Tray 1 (MPT) Riser Plate
The Tray 1 (MPT) Level Sensor indicates that the Registration Motor failed to raise
the media to the pre-feed position. For a Remove Paper error, the Level Sensor
indicates Pre-Feed position or higher before a lift is executed.
Initial Actions:
■ Inspect the tray to ensure that it is free of obstructions or debris.
■ Check that the Lift Levers are above the Lift Plate.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Tray 1 (MPT) Level Sensor, PL10.1.36
■ Tray 1 (MPT) Assembly
■ Registration Motor, PL4.2.36
■ Registration Clutch #1, PL8.1.85
■ Print Engine Map 5 (page 10-8)
■ Print Engine Map 9 (page 10-12)
■ Print Engine Motor Driver Board (1/6) (page 10-31)
■ Print Engine Motor Driver Board (4/6) (page 10-34)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the following for evidence of fault or
damage:
■ Tray 1 (MPT) Assembly
■ Tray 1 (MPT) Level Sensor
Actuator
■ Lift Plate, Springs and Levers
■ Registration Motor
■ Registration Clutch #1
Is there any damage?
Replace any
damaged parts.
Go to Step 2.
2
Test the Level Sensor.
Run the Service Diagnostics Tray 1
Switches Level Sensor test.
Does the sensor function correctly?
Go to Step 3. Replace the
Sensor. If the error
persists, go to
Step
9.

Xerox Phaser 7400 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Print speed (color, normal quality, A4/US Letter)	36 ppm
Storage media	HDD
Internal memory	512 MB
Processor model	PowerPC
Maximum internal memory	1 MB
Internal storage capacity	20 GB
Total input capacity	800 sheets
Maximum input capacity	3000 sheets
Paper tray 2 input capacity	350 sheets
Auto document feeder (ADF) input capacity	1650 sheets
Maximum print size	297 x 420 mm
Paper tray media types	Envelopes, Labels, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
Maximum ISO A-series paper size	A3
Power requirements	100-240V, 50/60Hz
Networking features	Fast Ethernet
Supported media weight(s)	270 g/m²
Maximum operating temperature range (T-T)	10 - 32 °C
Certification	FCC p.15 A, CE
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	-4 - 140 °F
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Maximum duty cycle	150000 pages per month

Weight and Dimensions

Dimensions (WxDxH)	1438 x 623 x 975 mm