Error Messages and Codes 3-45
Jam Inside Finisher
Media remains in the Inverter. These errors represent a jam in the Inverter path.
Applicable Status Codes:
Code: IN1: Media remains in the Inverter Lower Sensor.
Code: IN2: Media remains in the Inverter Exit Sensor.
Code: IN3: Media reached the Inverter Entrance Sensor, but did not reach the
Inverter Exit Sensor on time.
Code: IN4: Media reached the Inverter Entrance Sensor, but did not clear on time.
Code: IN6: Media reached the Inverter Exit Sensor, but did not clear on time.
Code: IN7: Media remains in the Inverter Lower Sensor.
Initial Actions:
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Inverter Lower Sensor
■ Inverter Entrance Sensor
■ Inverter Exit Sensor
■ Options Map 3, Inverter Controller Board
■ Options Map 9, Inverter Sensor Locator
■ Options Inverter Sensors Diagram
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the following for evidence of fault,
damage, obstruction, or debris:
■ Sensor Actuator
■ Paper Guides
■ Transport Rollers
Are there any defects or misalignment?
Replace any
damaged parts.
Go to Step 2.
2
Test the affected sensor.
Run the Service Diagnostics test for the
reporting sensor.
Does the sensor function correctly?
Replace the Engine
Control Board
(
page 8-112).
Go to Step 3.
3
Test the sensor signal.
Does the signal voltage change on the
SNSCNO connector of the Inverter Control
Board?
Replace the
Inverter Control
Board.
Either the sensor
or the wiring is
defective. Check
the resistance of
the wires and if no
problem is found
replace the sensor.