Name: Xerox Phaser 7400
Brand: Xerox
Rating: 5 (1 reviews)

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4-20 Phaser 7400 Color Printer Service Manual

Skewed Image

1. The image area is not parallel “Skewed” with the sides of the page but the printer

neither jams nor displays an error code.

2. Remove the tray and ensure the paper guides are set correctly.

3. Check that the correct type of media for the tray is being used.

4. Ensure that the tray has not been over filled. (Skewed images are a common

defect when Tray 1 (MPT) is overfilled.)

5. Verify the Feed Rollers are installed correctly.

6. Clean the Feed Rollers with a clean, dry, lint-free wipe.

7. Troubleshoot the feed assemblies.

Damaged Prints

The printed page exits the printer either wrinkled, creased, or torn. The printer neither

jams nor displays an error code.

1. Stop the page at various points in the paper path to determine where the media

becomes damaged. See “Input Paper Path ” on page 2-27 for more information.

2. Inspect the paper tray and path for debris or broken components.

3. Try using the next heaviest type of paper. For more information print the Paper

Tips Page from the printer’s Information Pages menu.

4. Feed paper through the printer from each of the available trays. Is the paper

damaged when fed out of one tray but not when fed out of the others? If so,

inspect the tray for damage, ensure that the media guides are set correctly and

verify that the proper media is being used.

5. If media shows damage from all trays, check for a problem in Registration Roller

Assembly area.

Fuser Jams

1. Check that the Fuser is properly seated, locked, and operates normally.

2. Ensure that the paper is in good condition and is listed on the Recommended

Media List as supported media. Try loading new media from a fresh ream.

3. Ensure that only Phaser 35-Series transparency film is being used.

4. Check that the printer is operating within its environmental specifications by

using the Printer Status Page.

5. Ensure that the loaded media matches the Control Panel settings.

6. Are the margins on the page greater than 5 mm?

7. Check the Fuser area for debris.

8. Visually inspect the Fuser baffle for burrs.

9. Test the Fuser Motor using Service Diagnostics.

10. See “Jam at Fuser” on page 3-31 for troubleshooting Fuser Jams.

Xerox Phaser 7400 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Print speed (color, normal quality, A4/US Letter)	36 ppm
Storage media	HDD
Internal memory	512 MB
Processor model	PowerPC
Maximum internal memory	1 MB
Internal storage capacity	20 GB
Total input capacity	800 sheets
Maximum input capacity	3000 sheets
Paper tray 2 input capacity	350 sheets
Auto document feeder (ADF) input capacity	1650 sheets
Maximum print size	297 x 420 mm
Paper tray media types	Envelopes, Labels, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
Maximum ISO A-series paper size	A3
Power requirements	100-240V, 50/60Hz
Networking features	Fast Ethernet
Supported media weight(s)	270 g/m²
Maximum operating temperature range (T-T)	10 - 32 °C
Certification	FCC p.15 A, CE
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	-4 - 140 °F
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Maximum duty cycle	150000 pages per month