Name: Xerox Phaser 7400
Brand: Xerox
Rating: 5 (1 reviews)

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3-2 Phaser 7400 Color Printer Service Manual

Introduction

This section describes error messages and numeric codes displayed on the Control

Panel, listed on the Status page, or logged in the Service Usage Profile. These error

indications serve as the entry point into the troubleshooting process. Along with the

error message itself, help text including the associated code is available by pressing

the Help (?) button. Printer problems not directly indicated by, or associated with an

error message or code are covered in Section 4, “General Troubleshooting.” Print-

quality problems are covered in Section 5, “Print-Quality Troubleshooting.”

The printer tracks and reports errors in a number of ways. The three types of error

reporting discussed in this Section include:

■ Error messages and help text displayed on the Control Panel.

■ Fault Descriptions and Codes listed on the Status page.

■ Engine (fatal) and Jam Error logs displayed on the Control Panel or listed in the

Service Usage Profile.

Messages indicating the occurrence of either a fatal or jam error appear on the Control

Panel and include their related code within the help text. Warning messages also

appear, but do not have a corresponding code.

Accessing Fault History

Listed below are three ways in which you can access fault history records.

1. Print (if possible) the Status page from the Troubleshooting menu -->

Service Tools. The fault history is listed on the second page of the report.

2. View the printer’s fault history on the Control Panel. Go to Troubleshooting

--> Service Tools --> Engine Error History.

Note

Definitions of the codes that appear in the fault history are given in "Printer

Status Codes" on page A-4.

3. If the printer is connected to a network and has a TCP/IP address, view the

printer’s web page using a web browser.

a. Open a web browser.

b. Enter the printer’s IP address as the URL.

c. Select the Support --> Troubleshooting --> Diagnostics Logs and the fault

history displays.

If additional information is required, print the Service Usage Profile from

Troubleshooting --> Service Tools.

Xerox Phaser 7400 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Print speed (color, normal quality, A4/US Letter)	36 ppm
Storage media	HDD
Internal memory	512 MB
Processor model	PowerPC
Maximum internal memory	1 MB
Internal storage capacity	20 GB
Total input capacity	800 sheets
Maximum input capacity	3000 sheets
Paper tray 2 input capacity	350 sheets
Auto document feeder (ADF) input capacity	1650 sheets
Maximum print size	297 x 420 mm
Paper tray media types	Envelopes, Labels, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
Maximum ISO A-series paper size	A3
Power requirements	100-240V, 50/60Hz
Networking features	Fast Ethernet
Supported media weight(s)	270 g/m²
Maximum operating temperature range (T-T)	10 - 32 °C
Certification	FCC p.15 A, CE
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	-4 - 140 °F
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Maximum duty cycle	150000 pages per month