3-132 Phaser 7400 Color Printer Service Manual
Finisher Exit Failure
The Delivery Belt Home Position Sensor detected a Delivery Motor error.
Applicable Status Code:
Code F116: Delivery Motor Failure
Initial Actions:
■ Cycle the printer's power.
■ If the problem persists follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Finisher Delivery Motor
■ Finisher Control Board
■ Options Map 1 Finisher Controller Board
■ Options Finisher Controller to Motors
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Test the Exit Motor.
1. Close the Interlock Switches for test.
2. Run the Service Diagnostics Finisher
Bundle Motor tests.
Does the motor operate?
Complete. Go to Step 2.
2
Check for +24 V to the Exit Motor.
Disconnect CN59.
Is the +24 V across CN59-1 and -2 <=>
ground?
Replace the Exit
Motor.
Go to Step 3.
3
Check Finisher Control Board for +24 V.
1. Disconnect CN13 on the Finisher
Control Board.
Is the +24 V across CN13-1 and -2?
Replace the Exit
Motor Harness.
Replace the
Finisher Control
Board. If the error
persists, go to
Step
4.
4
Check the Inverter Interface Cable for
continuity.
Disconnect CN1 and CN2 from the Finisher
Control Board and the opposite end from
the Inverter.
Is the cable conductive?
Replace the Inverter
Power Supply.
Replace the cable.