Xerox Phaser 7400 Service Manual

Error Messages and Codes 3-127
Finisher Stack Handling Motor Failure
The Delivery Belt Home Position Sensor detected a Stack Handling error.
Applicable Status Code:
Code F111: Stack Handling Motor Failure
Initial Actions:
■ Cycle the printer's power.
■ If the problem persists follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Finisher Stack Handling Motor
■ Finisher Control Board
■ Options Map 1 Finisher Controller Board
■ Options Finisher Controller to Motors
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the delivery mechanism.
Does the Delivery Belt turn freely when
operated manually?
Go to Step 2. Repair the
mechanism.
2
Test the Delivery Belt Home Position
Sensor.
Run the Service Diagnostics Exit Belt
Home Position Sensor test.
Does the sensor operate?
Go to Step 3. Replace the
sensor. If the error
persists, go to
Step
3.
3
Test the Staple Motor.
1. Close the Interlock Switches for test.
2. Run the Service Diagnostics Staple
Motor tests.
Does the motor operate?
Replace the
Finisher Control
Board. If the error
persists, go to
Step
4.
Go to Step 4.
4
Check for +24 V to the Staple Motor.
Disconnect CN59.
Is there +24 V across CN59-1 and -2 <=>
ground?
Replace the Stack
Handling Motor.
Replace the
harness. If the
error persists, go
to Step 5.
5
Check all pins of the Inverter Interface
Cable for continuity.
Disconnect CN1 and CN2 from the Finisher
Control Board and the opposite end from
the Inverter.
Is the cable conductive?
Replace the Inverter
Power Supply.
Replace the cable.

Xerox Phaser 7400 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Print speed (color, normal quality, A4/US Letter)	36 ppm
Storage media	HDD
Internal memory	512 MB
Processor model	PowerPC
Maximum internal memory	1 MB
Internal storage capacity	20 GB
Total input capacity	800 sheets
Maximum input capacity	3000 sheets
Paper tray 2 input capacity	350 sheets
Auto document feeder (ADF) input capacity	1650 sheets
Maximum print size	297 x 420 mm
Paper tray media types	Envelopes, Labels, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
Maximum ISO A-series paper size	A3
Power requirements	100-240V, 50/60Hz
Networking features	Fast Ethernet
Supported media weight(s)	270 g/m²
Maximum operating temperature range (T-T)	10 - 32 °C
Certification	FCC p.15 A, CE
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	-4 - 140 °F
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Maximum duty cycle	150000 pages per month

Weight and Dimensions

Dimensions (WxDxH)	1438 x 623 x 975 mm