Error Messages and Codes 3-69
Metered Toner Is not Enabled
A metered Toner Cartridge is installed in a non-metered printer.
Initial Actions:
■ Ensure that the Toner Cartridge installed matches the printer's configuration.
■ Cycle the printer's power.
■ If the problem persists follow the procedure below.
Applicable Status Code:
Code: Metered Toner Is not Enabled
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Toner Cartridges, PL1.1.24
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the configuration of the Printer.
Is the printer covered under a Metered
Toner contract?
Enable the Metered
Toner via the
Control Panel.
Replace the
affected Toner
Cartridge with a
Non-Metered
Toner Cartridge.
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