NEC Electra Elite IPK - ACD;UCD Group Agent Assignment

Electra Elite IPK Document Revision 4
Programming Manual 2 - 233
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1-8-25 ACD/UCD Group Agent Assignment
General Description
Use this Memory Block to specify the Agent Station Number and the Automatic Call
Distribution/Uniform Call Distribution (ACD/UCD) Group Number where each agent is
assigned.
Display
 Notes 
Programming Procedures
1 Go off-line.
2 Press LK1 + LK8 +
BE to access the Memory Block.
3 Setting data includes Group no. (1 ~ 4) and Station No. (4 digits max.) Use the dial pad
to enter data.
Agent station number is one of the following:
H 2 digit (10 ~ 89)
H 3 digit (100 ~ 899)
H 4 digit (1000 ~ 8999)
Default Values
Not Specified
4 Press G to write Group and Station No. and advance to next Agent number (1 ~ 32).
5 Repeat Steps 3 and 4 for each remaining Agent. The next Memory Block is displayed.
6 Program next Memory Block or press
E to go back on-line.
Related Programming
M.B. Number Memory Block Name
1-1-46
Access Code (1-Digit) Assignment
1-1-47
Access Code (2-Digit) Assignment
1-1-48
Access Code (3-Digit) Assignment
1-2-03
2-, 3- or 4-Digit Station Number Selection
1-12-00
ACD/UCD Group Pilot Number Assignment
UCD and ACD cannot be installed in the same system.
System Mode
1
Submode
8
Data No.
25
PC Programming
¦ +AA
Data
No.
2 5 : A G 0 1 / G P _ =
T I M E D I S P L A Y
Agent
No.
(1
~ 32)
Group
No.
(1
~ 4)
Station
No.
4 Digits (max.)
Title