Electra Elite IPK Document Revision 4
Programming Manual 2 - 305
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1-12-02 ACD/UCD Overflow Time Selection
General Description
Use this Memory Block to specify the maximum time a waiting Automatic Call
Distribution/Uniform Call Distribution (ACD/UCD) call remains at an ACD/UCD group
before overflowing to a specified Station or Station Hunt group.
Display
Settings
Notes
LK 1LK 2LK 3LK 4LK 5 LK 6 LK 7 LK 8 The shaded
selection is the
default. Times
are in seconds.
∞ 10 20 30 60 120 180 240
Programming Procedures
1 Go off-line.
2 Press LK1 + LK12 +
JB
to access the Memory Block.
3 Press the corresponding CO/PBX line key to change the data option.
4 Press
G to write the data. The next Group No. for Memory Block 1-12-00 is displayed.
5 Program Memory Blocks 1-12-00~02 for each Group No. After Group No. 4 is programmed, Group No. 1 for Memory Block
1-12-00 is displayed again.
6 Press
E to go back on-line.
Related Programming
M.B. Number Memory Block Name
1-1-46
Access Code (1-Digit) Assignment
1-1-47
Access Code (2-Digit) Assignment
1-1-48
Access Code (3-Digit) Assignment
1-2-03
2-, 3-, 4-Digit Station Number Selection
1-8-25
ACD/UCD Group Agent Assignment
1-12-01
ACD/UCD Group Overflow Destination Assignment
An ACD/UCD Group Pilot Number cannot be programmed as the overflow destination.
System Mode
1
Submode
12
Data No.
02
PC Programming
¦
+AA
0 1 / 0 2 : O V F T M R = 6 0
T I M E D I S P L A Y
Data
No.
Setting
Data
Group No.
(1~4)
Title
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