Feature Glossary
34 ◆ Chapter 2: Features UX Mail Manual
Erasing All Messages
Lets the System Administrator delete mailbox messages
system-side.
■ See ERASING ALL MESSAGES (PAGE 135) for more.
Maintenance
Exiting a Mailbox
An extension user can exit their mailbox by dialing a code
or by hanging up.
■ See EXITING A MAILBOX (PAGE 136) for more.
Voice Mail
External Extension
An extension can have calls from the Automated Atten-
dant automatically route on another trunk to an outside
number.
■ See EXTERNAL EXTENSION (PAGE 137) for more.
Automated Attendant
First Time Tutorial
Voice mail can play a brief tutorial to extension users
when they log onto their mailbox for the first time.
■ See FIRST TIME TUTORIAL (PAGE 139) for more.
Voice Mail
Flexible Answering Schedules
The Automated Attendant can answer outside calls with
different announcements and dialing options, depending
on the time of day and day of week.
■ See FLEXIBLE ANSWERING SCHEDULES (PAGE 142) for more.
Automated Attendant
Flexible Call Routing
The Automated Attendant can provide outside callers with
a wide variety of dialing (routing) options. There are 3
components to Flexible Call Routing.
ANSWERING TABLE
Determines how the Automated Attendant answers out-
side calls on each voice mail port, according to the time of
the day and day of the week that the call is ringing.
CALL ROUTING MAILBOX
The mailbox associated with an
Answering Table
that speci-
fies which dialing options (
Dial Action Table
) and announce-
ments are available to Automated Attendant callers.
DIAL ACTION TABLE
Defines the dialing options for the
Call Routing Mailbox
chosen by the active
Answering Table
, which in turn pro-
vides those dialing options to Automated Attendant callers.
■ See FLEXIBLE CALL ROUTING (PAGE 143) for more.
Automated Attendant
Flexible Mailbox Numbering Plan
If the UX5000 extension numbers are customized, the
voice mail mailbox numbers can be customized to match.
■ See FLEXIBLE MAILBOX NUMBERING PLAN (PAGE 144) for
more.
System
Forced Unscreened Transfer
A Subscriber Mailbox can optionally convert Automated
Attendant Screened Transfers to Unscreened Transfers.
■ See FORCED UNSCREENED TRANSFER (PAGE 145) for more.
Automated Attendant
Forwarding Calls to a Mailbox
See CALL FORWARD TO A MAILBOX in this glossary. Voice Mail
Future Delivery Mailbox
The type of mailbox that enables extension users to leave
Future Delivery Messages.
■ See FUTURE DELIVERY MAILBOX (PAGE 146) for more.
Voice Mail
Name Description Usage
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