Matrix ETERNITY NE - Page 133

Matrix ETERNITY NE System Manual 123
1. Click [ + ] Caller ID on Call Transfer to expand.
2. Select the radio button of the desired option:
• Display Number of Transferring Extension when call is transferred on this extension.
• Display Number of Party kept on Hold when call is transferred on this extension.
Walk-In/Walk-Out
This parameter is related to the feature Walk-In Class of Service. ETERNITY offers two types of Walk-In: i) One-
Call per Walk-In, where the extension user is automatically logged out after a call. ii) Walk-In until Logout, where
the extension user remains logged on until s/he manually walks out or a second user walks into the same
extension. To know more about this feature, see “Walk-In Class of Service”.
1. Click [ + ] Walk-In/Walk-Out to expand.
2. Select the radio button of the type of Walk-Out mode you want to assign to the extension:
• Walk-Out on completion of call automatically: Select this option, if you want to assign One-Call per
Walk-In to the extension.
• Walk-Out when user gives command to Walk-Out: Select this option, if you want to assign Walk-In
until Logout to the extension.
Call Forward
1. Click [ + ] Call Forward to expand.
2. Set the Call Forward No Reply Timer (sec) to the desired value, if required. The range of this timer is.
Default: 030 seconds.
Call Forward No Reply Timer signifies the duration for which the system will wait for an extension to
answer an incoming call, before forwarding the call it to the programmed destination phone number as Call
Forward-No Reply. By default the Timer is set to 30 seconds. Refer the feature description for “Call
Forward” to know more.