Matrix ETERNITY NE System Manual 221
5. Select the landing destination to Route Calls during Night to: Operator, Extensions, Built-In Auto
Attendant, Voice Mail Auto Attendant.
Follow the same instructions as described in the previous step for selecting landing destination for the Day.
RCOC (Return Call to Original Caller)
When RCOC is applied on the SIP trunk, the system routes calls returned by remote parties back to the extensions
that originally made the call from this port (i.e. the original callers' extensions). To know more, refer the feature
description for “RCOC (Return Call to Original Caller)”.
1. To apply the RCOC feature on the SIP trunk, select the check box Set RCOC for Calling Extension, when
Called Number is busy/ switched-off / not responding. Default: Disabled.
Voice Mail Auto Attendant
If you have selected Voice Mail Auto Attendant as the destination for Routing calls during the day or during night,
1. Click [+] Voice Mail Auto Attendant to expand.
2. Select the desired Voice Mail Auto Attendant Profile number for the trunk, from 1 to 4. Default: 1.
The Voice Mail System of ETERNITY NE answers calls and processes them according to the Voice Mail
Auto Attendant Profile assigned to the trunk. So, you must configure the Voice Mail Auto Attendant Profile
number you have selected for the trunk.
3. To configure the Voice Mail Auto Attendant Profile, click settings icon.
A new window opens.
Configure the Voice Mail Auto Attendant Profile. For detailed instructions, see “Voice Mail Auto Attendant
Profile”. Close the window.
DDI Routing
1. Enter the DDI Pilot Number provided by the ITSP with whom you have registered this SIP Trunk.
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