Matrix ETERNITY NE - Sending Messages

Matrix ETERNITY NE System Manual 899
Sending Messages
What’s this?
The VMS enables extension users to send messages to other extensions that have a mailbox. An extension user
can send a message to as many as 10 destinations at a time. The extension user can send the message either to a
specific mailbox or to a Distribution List.
VMS also gives facility to the Sender of the message to request a read receipt of the message sent. When the
Recipient has read the message, the VMS generates a file containing the first 5 seconds of the message that was
sent and delivers it to the Sender's mailbox in the form of a new message with the Date and Time stamp (if enabled
in Play Message Details) and the prompt: "This message was read by <Extension Name> <5 seconds of message
sent>". If the Sender does not request ‘read receipt’, no such message is delivered to the Sender.
If the sent message is not delivered to the Recipient, the VMS generates a file containing the first 5 seconds of the
message that was sent by the Sender and delivers it to the Sender's mailbox in the form of a new message with the
prompt: "This message was not delivered to <Extension Name><5 seconds of the message>".
How to use
• Call the VMS by dialing 3931,
• The VMS takes you to your mailbox.
• VMS responds with: "You have <n> new messages" followed by the prompt: "Enter your mailbox
password". (Enterpwd.wav)
• Enter your mailbox password  VMS prompts: "You have n new/no new messages."
• VMS prompts: "To listen to new messages press '1', to listen to old messages press '2', to send a message
press '3', to change your mailbox settings press '4', to go to home position press '0'." (Mmmm.wav)
•Dial 3  VMS prompts: "Enter the destinations." (Msgdest.wav)
• Dial valid extension numbers/distribution list number  VMS prompts: "Record your message after the
beep and press # (hash/pound) to end".
• Speak to record the message and press # (hash/pound) to end. VMS plays back the recorded message
and prompts: "To request read receipt press '1', to ignore read receipt press '2'."
• If Message Verification flag is disabled then VMS will not playback the recorded message.
• Dial 1 to request read receipt of your message, else dial 2.
• VMS responds: "Your message has been sent." (Msgsent.wav)
• If the message could not be delivered to the destination you dialed, the VMS responds: "Sorry the
message cannot be sent." (Pending.wav)