158 Matrix ETERNITY NE System Manual
• When you complete assigning functions to keys, close the window.
If you have completed the configuration of the Matrix IP Phone Settings at location 1, follow the same steps as
described above to configure the Matrix Extended IP Phone at the other two locations.
1. Click [+] Matrix IP Phone Settings – Location 2 to expand.
2. Click [+] Matrix IP Phone Settings – Location 3 to expand.
More Features
Click More... link to expand.
Call Appearance
1. Set the number of Call Appearances for the SIP extension. Default: 2
A Call Appearance allows an extension user to attend to more than one calling party at a time. A minimum
of two Call Appearances must be assigned to a SIP extension - Operator extension or Executive extension
- so that the extension user can put one party on hold while talking to another. A third Call Appearance
allows the extension user to put two calls on hold, make/attend a third call and toggle between three calls.
The more the number of Call Appearances assigned to an extension, the more the number of calls the
extension user can handle simultaneously.
The ETERNITY NE supports a maximum of 8 Call Appearances on SIP extensions.
SIP extensions for Executives are usually assigned 2 Call Appearances, while the Operator extension is
assigned 6 Call Appearances to handle 6 calls simultaneously.
Call Taping
To use the “Call Taping” feature on the extension,
1. Click [ + ] Call Taping to expand options.
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