Matrix ETERNITY NE - DISA with CLI Authentication - One Call

568 Matrix ETERNITY NE System Manual
DISA with CLI Authentication - One Call
This type of DISA is similar to the previous one. The system authenticates callers by matching the callers’ CLI it
with the entries of the DISA-CLI Authentication Table and logs in the callers into the extension designated as ‘Auto
Login’ extension for the CLI.
When the caller is authenticated on the basis of CLI, the system gives the caller direct access to the Outgoing
Trunks selected for dialing ‘0’. It plays the dial tone.
Callers are allowed to make a single external call. The system ends the DISA session on the completion of the call
by the caller or by the other remote party
For this type of DISA, the DISA CLI Authentication Table must be configured first.
To make another call, the caller must enter the DISA mode again, by calling the ETERNITY NE from the remote
location.
This feature allows access to system resources to remote users, and therefore has serious implications for
your system's security. Protect your system from unauthorised access and misuse.
How it works
For this feature to work, you must enable the desired DISA variant on the desired trunks: CO, Mobile, SIP.
• A call lands on a DISA enabled Trunk.
• The system checks if a DISA variant is enabled on the trunk for the current time, i.e. Day or Night.
• If a DISA variant is enabled on the trunk, the system processes the call according to the DISA variant
enabled on the trunk.
• If DISA with PIN Authentication - Multiple Calls is enabled,
• The system plays Welcome Greeting message to the caller
43
.
• The caller must dial the DISA Login Code consisting of:
• the DISA Feature Access Code.
• the number of the extension the caller wants to access.
• the user password of the extension.
• On successful login, the system starts the DISA Idle State Timer (configurable; default: 20 seconds).
The system waits for the caller to go Off-hook
44
.
• When the caller goes Off-hook by dialing the Off-hook code #1, the system plays the internal dial tone
and waits for the caller to dial digits.
• If the caller dials an external number using a CO trunk, the system starts the DISA Inactivity Timer
(configurable; default: 2 minutes).
43. If no voice message is recorded, the system plays music-on-hold to the caller.
44. If the caller does not go Off-hook within this timer, the system releases the call.