Matrix ETERNITY NE - Making a Department Call

532 Matrix ETERNITY NE System Manual
• Assign the Department Group Mailbox to member extensions within the group. To do this, go to the Voice
mail Settings of the extension type.
• From the combo box Specify Department Group, select the access code of the Department Group
whose group mailbox you want to allow access to by the extension.
• Click Submit to save changes.
How to use
Making a Department Call
Making a department call is the same as calling another extension.
For EON and Extended IP Phone Users
• Press DSS Key assigned to the desired Department Group.
OR
• Dial the desired Department Group Number (default: 391-395).
• You get Ring Back Tone as the call lands on an extension within the department group.
• Talk when the call is answered.
•Go Idle.
For SLT Users
• Lift handset
• Dial the desired Department Group Number (default: 391-395).