Matrix ETERNITY NE - Walk-In Class of Service

Matrix ETERNITY NE System Manual 869
Walk-In Class of Service
What’s this?
Every extension of ETERNITY NE is allowed a distinct Class of Service and Toll Control defining its access to
features and its calling permission.
Extension users may be required to make calls from another extension, which does not have the same Class of
Service and Toll Control as their own extension.
With Walk-In Class of Service, all extension users of ETERNITY NE can make calls from any other extension of the
system as per the Class of Service and Toll Control of their own extension.
This feature is particularly useful to extension users who frequently move away from their desk. It allows them the
same level of feature access and Toll Control on the other extensions from which they make calls.
Extension users can 'Walk-In' in to any extension port—DKP, SLT and SIP.
ETERNITY NE offers two types of Walk-In:
• The extension user is automatically logged out from the extension into which the user has walked in after
the call made by the user is completed.
• The extension user remains 'walked-in' until the user dials the feature command for Walk-Out, or until a
second person walks in to the same extension port.
You can allow extension users either of the above types of Walk-In by configuring the Walk-Out Mode in their
extension port parameters, as:
• Walk out automatically on completion of call.
Or
• Walk out on user request.
Walk-In Class of Service is protected with the User Password.
To be able to use this feature, extension users must first change the default User Password 1111.
How it works
• Extension user A has a DKP with the number 301. A has long distance calling facility on the extension.
• Extension user B has an SLT with the number 201. B can make only local calls from the extension.
• Extension user A is at B's desk and needs to make a long distance call.
• Extension user A can walk into B's extension number 201 by dialing
• the feature code for 'Walk-In Class of Service'.
• the User Password (default password 1111 will not be accepted).