Matrix ETERNITY NE - Call Cost Calculation (CCC)

384 Matrix ETERNITY NE System Manual
Call Cost Calculation (CCC)
What’s this?
The ETERNITY NE can calculate the cost in amount, for external calls made by extensions. The cost calculation is
done at the time of printing reports.
How it works
The cost of a call depends on:
• Trunk Port (CO, Mobile, SIP) used for making the outgoing call.
• Number dialed, whether local, long distance or international.
• Time and day when the call was made, whether daytime, nighttime, or on a holiday.
• Duration of the call.
ETERNITY NE calculates the cost of a call as follows:
• When the call is made from a trunk, the system checks the Call Cost Calculation Pulse Rate Option, 1 to
4 assigned to the trunk, on the basis of the Call Cost Calculation Time Schedule configured for the
outgoing call.
Each Call Cost Calculation Pulse Rate option contains a Pulse Rate Type, which you must assign.
• The system matches the Number dialed by the extension user with the Area Code Table configured in the
system. When the area code matches with an entry in the table, the system obtains the Pulse rate type
configured for the Call Cost Calculation Pulse Rate option assigned to the trunk.
•This Pulse Rate type obtained from the Area Code Table is checked in the Pulse Rate table. to obtain
the corresponding duration and cost to be applied for the call duration. The Pulse Rate Table may be for
'Normal' or 'Holiday', depending on the day of the call.
• The Pulse Rate Type applied (duration and cost) is divided into two parts for each time zone:
• First unit.
• Additional units.
The duration of the call is interpreted in terms of number of units, and the number of units depends on the
pulse rate.
• If the duration of the call is less than or equal to one unit,
Cost of Call = Cost of First Unit + Service Charge is applied.
• If the duration of the call is more than one unit,
Cost of Call = [Cost of First Unit + (Number of Additional units x Cost for Additional units)] + Service
Charge is applied.