734 Matrix ETERNITY NE System Manual
• The mobile port(s) you have configured will appear on this page, by the Name you assigned.
If you have not assigned any name to the mobile port, the Name field for that port will appear blank.
• Go to the Mobile Port on which you want to request SIM Balance/Recharge.
• Select the check box Balance Inquiry/Recharge to enable this feature.
Balance Inquiry
• To make Balance Inquiry,
• Click the radio button Request of Balance Inquiry, for all those Mobile Ports for which you want to request
Balance Inquiry.
• Enter the Balance Inquiry Number provided by the Network Operator whose SIM Card you have installed
in the Mobile Port.
A maximum of 8 digits are allowed. The valid digits for Balance Inquiry number are any digits from 0 to 9
and the characters * and #
• Click Submit at the bottom of the page.
Recharging the SIM
• To recharge the SIM,
• Click the Request button under ‘Recharge’.
• Enter the following information in the appropriate fields under 'Recharge' for the Mobile Ports:
• Number: Enter the Recharging Service Number provided by the Network Operator in this field.
A maximum of 8 digits are allowed. The valid digits for Recharging Service number are any digits from
0 to 9 and the characters * and #.
• PIN: Enter the PIN number which is printed on the Recharge Voucher/Coupon. Your Recharge PIN
number may consist of a maximum of 20 digits.
The valid digits for Balance Inquiry number are any digits from 0 to 9 and the characters * and #.
Make sure you enter the digits and characters of the Recharge PIN number exactly as given on the
Recharge Voucher/Coupon.
• For each port that you send a Balance Inquiry/Recharge Request, you will get this USSD-Reply: "Please
wait, processing the request. Refresh the page to see the current status."
• Click Refresh at the bottom of the page.
• The response received from the GSM network (including possible error messages) will be displayed under
'USSD-Reply'. When the USSD Reply is received from the network, it will appear with the Date and Time
stamp of ETERNITY in this field.
• You may log out of Jeeves.
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