Matrix ETERNITY NE - SA Commands

Matrix ETERNITY NE System Manual 59
• If the SE Password you entered is incorrect, you will be played an Error Tone and an Error Message on
EON.
• The system accepts and executes the command immediately, but it takes approximately 2 minutes to
save a command. So, it is advisable that you do not turn OFF the system for 2 to 3 minutes after
entering the last command.
• There is no restriction on the number of persons who can simultaneously enter SE mode from a
Telephone and configure the system.
System Administrator Mode
At the System Administrator level, you can set/cancel features settings for extensions, capture and print various
system activity logs and reports.
The Operator or Receptionist, who usually administer the system, must enter the System Administrator (SA) mode
by dialing 1#92-SA Password.
After entering SA mode, you may dial command strings referred to as SA Commands from a telephone.
SA Commands
SA commands consist of a prefix string 1072, followed by the Command string. For example: the SA command for
setting Do Not Disturb for an extension is 1072-001-extension number-1, where 1072 is the prefix string and 001
is the command string.
The Prefix string in the SA Command (1072) can be changed by the System Engineer. However, the command
strings of the SA Command (001 in the above example) cannot be changed.
The command for entering SA mode (1#92) is also non-configurable. See the topic “Access Codes” under Features
and Facilities.
To know how to use change feature settings with SA Commands, please refer the description of individual features
under “Features and Facilities”.
For a complete list of SA Commands, refer “SA Commands”.
• You can enter SA mode only from extensions which have the features 'SA mode' and or 'SA Extension'
enabled in their Class of Service.
• When the feature 'SA Extension' is enabled in the Class of Service of an extension, the extension will
always be in SA mode. You do not need to enter SA mode by dialing the SA password. You can enter
the SA mode by dialing the SA command prefix string.
• When the feature 'SA Mode' is enabled in the Class of Service of an extension, dialing of the SA
Password is required to enter the SA mode. SA Commands can be dialed only after successfully
entering the SA Mode.
• There is no restriction on the number of persons who can simultaneously enter and operate from the
SA mode using a telephone.