Matrix ETERNITY NE System Manual 161
Alarm Notification Type
Configure this parameter for the feature description for “Alarms” to know more.
1. Click [ + ] Alarm to expand.
2. Select the type of alarm notification the system should use When User answers Alarm Call. Your options
are:
• Play Voice Message: The extension user is played a message recorded in the Voice Module on
answering the alarm call.
• Play Music-on-Hold: The extension user is played music-on-hold on answering the alarm call.
• Play VMS Alarm Greeting: The extension user is greeted by the VMS on answering the alarm call.
See
• Route to Operator: The alarm call is routed to the Operator extension, so that the Operator can the
serve the alarm request to the extension user.
Default: Play Voice Message.
Help Desk
Configure this parameter if you want to define the extension as a “Help Desk”.
1. Click [ + ] Help Desk to expand.
2. Select the Assign Help Desk function to this Extension check box. Default: Disabled.
Forced Account Code
Configure this parameter, if you want to apply the feature Forced Account Code on the extension. When Forced
Account code is enabled, the system will allow the extension user to dial an external number only after the user has
entered the Account Code. To know more, see “Account Codes”.
1. Click [ + ] Account Code to expand.
2. Select the check box Do not allow Outgoing Calls without Account Code (Force Account Code).
Now that you have finished configuring the SIP extension. You may configure the next SIP extension.
1. Click the tab of the second SIP extension.
2. Follow the same steps as described above to configure this extension.
3. Use the Copy button to apply the same SIP extension settings you configured on this extension.
Copying Parameter Values to other Extensions
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