Matrix ETERNITY NE - How to Configure

Matrix ETERNITY NE System Manual 299
'Idle' phase is when no code is dialed. In the 'Denied Phase' no code, other than emergency numbers, is allowed to
be dialed.
Each access code in a single call phase may be of different lengths, but must be unique. For example, the same
access code cannot be used for two different features like Call Forward and Redial, since both these features are
invoked in the 'Dial' phase.
However, the same access code can be used for features in different call phases. For example, '4' is the default
feature access code for DND Override (Routing Phase), Call Pick-Up-Group (Dial Phase) and Barge-In (Blocked
Phase).
Similarly, Station and Logical Group Codes too must be unique and should not match with any of the features
invoked in the 'Dial' phase.
How to configure
ETERNITY NE provides default Access Codes for extensions, logical groups—department and trunk groups—and
features.
It also provides country-specific default Access Codes which are applied automatically when you select the
'Region' to configure the system.
The default Access Codes for India are presented in the table below. The default Access Code tables also indicate
the call phase in which each feature is invoked.
Feature
Access
Code
Call Phases
Dial Routing Blocked Placed
Matured
2-Way
Matured
3-Way
Enter SE Mode 1#91 Y Y
Enter SA Mode 1#92 Y Y
Call Pickup - Group 4 Y Y
Call Pick Up-Selective 12 Y Y
Auto Call Back Set 2 Y Y
Auto Call Back Cancel 102 Y Y
Redial 7 Y Y
Auto Redial Set 17 Y Y
Auto Redial Cancel 1070 Y Y
Personal Directory Program 1071 Y Y
Abbreviated Dialing 8 Y Y
Operator 9 Y Y Y
Call Forward 13 Y Y
Dynamic Lock 14 Y Y
Hot Line 15 Y Y
Alarm 161 Y Y