Matrix ETERNITY NE System Manual

Matrix ETERNITY NE System Manual 451
Call Toggle
What's this?
Call Toggle allows you to have two simultaneous telephone conversations, talking to two persons alternately.
Call Toggle is also referred to as Hold-Consult or Call Splitting. You can toggle between:
• Two internal calls (i.e. two extensions).
• An internal Call and an External Call (extension and trunk).
• Two external calls (two trunks).
How it works
• A, B, and C are extensions.
• D and E are trunks.
Toggling between two internal calls
• A is in speech with B.
• A wants to talk to C.
• A presses Flash and dials the number of C.
• A gets Ring Back Tone and B is put on hold.
• C answers the call. A is in speech with C.
• A dials Flash-1 to toggle from C to B.
• C put on hold. A is in speech with B.
• A can toggle back to C by dialing Flash-1.
Toggling between internal call and external call
• A is in speech with B.
• A wants to talk to D.
• A presses Flash and dials the external number of D.
• A gets Ring Back Tone and B is put on hold.
• D answers the call. A is in speech with D.

Matrix ETERNITY NE Specifications

General

Brand	Matrix
Model	ETERNITY NE
Category	PBX
Language	English