Matrix ETERNITY NE System Manual 667
LED Lamp
• When the extension user has an SLT with 'Message Wait' lamp, you can set this type of Message Wait
Notification. The lamp will blink continuously when Message Wait is set. The lamp will be turned off when
the extension user has retrieved all the waiting messages.
Ring
• When a new Message Wait is set on the extension, the system will play Message Wait Ring (Short, Fast)
on the extension. See “Distinctive Rings”.
• The extension will ring for the duration of the Message Wait Ring Timer (configurable; default: 30
seconds). If the call is not answered within this timer, the system will ring on the extension again for as
many times as the Message Wait Ring Count (configurable; default: 10 times), and at the interval set as
the Message Wait Ring Timer Interval (configurable; default: 30 minutes).
• When the extension user answers the call, the user gets connected to the VMS or the extension that set
Message Wait.
How to configure
To provide this feature to extensions, you must do the following configuration on the extensions:
• Enable the Message Wait feature in the “Class of Service (COS)” of extensions. This allows the extensions
to set and cancel Message Wait on other extensions. Only those extensions that have this feature in their
COS can set or cancel Message Wait on other extensions. See “Basic Settings” for instructions on
configuring the COS of different Extension types: SLT, DKP, SIP. By default, this feature is enabled in the
COS of all extension types for the Day and Night.
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