962 Matrix ETERNITY NE System Manual
Feature List
Abbreviated Dialing (Global & 
Personal)
Access Codes (Programmable) Account Codes
Alarms - Multiple, Snooze
Alarms (Time, Daily, Future Date & 
Time, Remote)
Allowed and Denied Lists
Alternate Number Dialing Anonymous Call Rejection (SIP) Auto Call Back (Busy, No Reply)
Auto Redial Auto-Attendant  Automatic Number Translation
Backup-System Configuration, 
Software, SMDR
Barge-In Boss Ring
Call Back on Mobile Port Call Budget on Extensions Call Budget on Trunks
Call Chaining Call Cost Calculation Call Cost Display
Call Duration Control Call Follow Me Call Forking (SIP)
Call Forward (Busy, No Reply, Dual 
Ring and External Number)
Call Logs – Missed, Received and 
Dialed
Call Park (General and Personal 
Orbit)
Call Pick Up (Group, Selective)
Call Progress Tones 
(Programmable)
Call Toggle
Call Taping
Call Transfer (Screened, On Busy, 
While Ringing, Trunk to Trunk)
Caller ID Presentation and 
Restriction
Caller ID based Routing
Closed User Group (With/Without 
Exchange ID)
Conference – 6 Participants
Conference Dial-in Conflict Dialing Conversation Recording
Daylight Saving Time (DST) Department/Group Call Dialed Number Directory
Digest Authentication (SIP) Direct Dialing-in (SIP) Direct Inward Dialing (DID)
Direct Inward System Access 
(DISA)
Direct Station Selection Console 
(DSS Console)
Distinctive Rings       
Do-Not-Disturb (DND) Do-Not-Disturb (Remote) Door Phone (4-Wire) with Relay
Dynamic DNS (DDNS) Dynamic Lock (Manual)
Embedded SIP Registrar and Proxy 
Servers
Emergency Calls Detection and 
Reporting
Emergency Number Dialing External Call Forward
Fax over IP (T.38 Relay and Pass-
Through)
File Transfer Protocol Flexible Numbering (Up to 6 Digits)
Forced Answer Forced Call Disconnection Hold
Hot Desking Hot Outward Dialing Hotline
Hunting/User Groups Incoming Call Management Last Number Redial
Least Cost Routing (Time, Number, 
Time and Number)
Live Call Screening (Voice Mail 
System)
Live Call Supervision
Logical Partitioning  Manual BTS Selection Maturity (Polarity Reversal, Delay)
Meet Me Paging
Message Wait Indication (LED, 
Shattered Dial tone, Voice 
Message)
Mobile Extension (CLI based DISA)
Mobile Twinning Multi-Stage Dialing Music-on-Hold
Name Programming (Extension, 
Trunk)
NAT and STUN Network Selection (GSM)
OFF-Hook Alert (DKP, IP phone) Online SMDR Operator (Single, Multiple)
Paging (DKP and IP Phone) Peer-to-Peer Calling Priority (Intercom and Trunk)
Raid
Return Call to Original Caller 
(RCOC)
Scheduled Call Forward