Matrix ETERNITY NE - Station Message Detail Recording-Posting; SMDR-Posting Protocols; Holidex;Hobis a

Matrix ETERNITY NE System Manual 769
Station Message Detail Recording–Posting
The Station Message Detail Record (SMDR)-Posting feature of ETERNITY NE is used for interfacing the system
with a third party Call Accounting Software (CAS).
When ETERNITY NE is interfaced with a third party Call Accounting Software (CAS) to determine the cost of the
call(s) made by the extension users, the system uses SMDR-Posting to send to CAS call record details, like
number to which the call was made by the extension user, number of the extension from which the call was made,
the date and time when the call was made, the duration of the call, metering pulses incurred for the call, etc. On
receipt of this information, the CAS calculates the cost of the call for billing.
As different CAS interfaces support different protocols, the ETERNITY NE offers the flexibility to send call detail
records using the protocol supported by CAS. ETERNITY NE supports as many as 15 different widely-used CAS
protocols such as, Holidex, Hobic, Micros A, Micros B, Comm One, Call-Inn, Bell-HOBIC, XIOX, RSI and others.
Each of these are described below.
Each posting protocol has its own handshaking protocol and call record format. You may configure any one of
these, depending upon the protocol supported by the CAS you have interfaced with ETERNITY NE. It is also
possible to customize the posting protocol to match the settings required by the CAS you have interfaced.
ETERNITY NE supports SMDR-Posting is on TCP/IP. The CAS is interfaced on the Ethernet port of the ETERNITY
NE. For every outgoing call, call detail record is posted on the Ethernet port.
SMDR-Posting sends outgoing call records only.
SMDR-Posting Protocols
The ETERNITY NE supports as many as 15 different posting protocols from the system to CAS. The flow of
messages between the ETERNITY NE and various protocols of CAS Interface is described in the following.
1. Holidex/HOBIS A
This protocol is used by Amstar, CLS, Compass, Compu-solve, Dehan, Encore, Fabco, HIS, Holidex, HRGAS,
InnSolutions, Inn-Star, Lodgemate, Logistix, Omron, Otto Clerk, Reserve 5, Resort Computer, RDP, Springer-
Miller Systems, Star and Stuart.
HOBIS B is used by EECO and New Systems Protocol for transfer of messages from the ETERNITY to CAS.
Case 1: Normal delivery of message to CAS
ETERNITY to CAS CAS to ETERNITY
ENQ >
< ACK
STX-(tex)-ETX-BCC >
< ACK