Matrix ETERNITY NE - Station Message Detail Recording-Backup; Back up SMDR Using Windows FTP

Matrix ETERNITY NE System Manual 795
Station Message Detail Recording–Backup
What's this?
Station Message Detail Records (SMDR), i.e. records of internal, incoming and outgoing calls made to/from
extensions of the ETERNITY are stored
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by the system in the 'SMDR Buffer'. The SMDR Incoming Call buffer has
a capacity of storing a maximum of 5000 incoming call records. The SMDR Internal Call buffer can store upto 1000
internal call records, while a maximum of 6000 outgoing call records can be stored in the SMDR Outgoing Call
buffer.
SMDR buffer data can be cleared by the System Engineer or System Administrator manually or the system clears
the data automatically when the SMDR buffer is full, by replacing the oldest call record with the latest (First In First
Out logic).
While the SMDR buffer data is maintained even during power failures, accidental data loss is not an uncommon
occurrence.
SMDR data may be lost when
• the Buffer is full.
• the files are accidentally deleted or corrupted.
• the system is being upgraded.
• the default settings are restored.
Therefore it is advisable to back up SMDR records to restore accidentally deleted, lost or corrupted files.
Back-up of SMDR records can be stored on a computer for retrieval later. The ETERNITY NE provides an
embedded FTP server to transfer SMDR call records on a computer.
You can copy the SMDR records folder using either Windows FTP or Mozilla Fire Fox.
Back Up SMDR using Windows FTP
• Click My Computer.
• Type the current IP Address of the Ethernet Port of ETERNITY NE in the Address bar as ftp://
192.168.1.101
64. ETERNITY will store SMDR only if the SMDR-Storage flag has been enabled. The call records are stored according to the Storage
filters set.