Matrix ETERNITY NE - Home Node

254 Matrix ETERNITY NE System Manual
The VMS resolves this with the flag Abort All Processes and send Email to Extension Number of
Distribution List.
When you enable this flag, the VMS stops all other processes - drops calls, closes Jeeves, stops sending
and receiving of emails over the SMTP client - and sends the voice message to the Distribution List. Thus,
the process of sending messages to Distribution Lists happens much faster. Once the message is sent,
the VMS resumes the other processes.
By default, this flag is disabled.
• Home Node Code for Graph: By default, 0 is defined as the function code for Home Node in a graph.
Dialing 0 takes the caller to the home position in a graph. If required, you may assign a different function
code for Home Node in this field. Refer the topic “Graphs and Nodes” to know more.
General Mailbox Access Code: By default, 1176 is the access code for the General Mailbox.
A General mailbox is a common mailbox in the VMS, with which more than one extension is associated.
When the personal mailbox of any extension is full, all new messages are diverted to the General Mailbox.
The General Mailbox is also used as the destination for recording messages for features of ETERNITY like
Call Taping and Conversation Recording.
Extension users whose voice mail has been diverted to the General Mailbox, and those who want to listen
to the Call Taping and Conversation Recording messages can access the General Mailbox by dialing the
access code and listening to the messages.
If required, you may assign a different access code to the General Mailbox. The access code must not
exceed 6 digits. Valid digits are: 0 to 9, * and #.
• Code to Stop Message Recording: The VMS requires callers/extension users to signal end of message
recording by dialing a code. By default, # is the programmed as the code to Stop Message Recording. If
required, you may assign a different code.
Home Node
Home Node or Home Position is the point from where the journey of the caller/extension user starts in a graph of
the VMS. The VMS greets the caller/extension user and takes them to the Home Position. At the Home position,
Welcome message is played, the VMS offers different options to the caller, like go to Operator, dial the name of the
extension user, go to Home Position, disconnect the call, leave a message.