Matrix ETERNITY NE - Receiving Calls; Making Calls; Accessing Features

Matrix ETERNITY NE System Manual 671
• Make a list of numbers which the Mobility Extension users will use to access the ETERNITY from DISA
mode. Program this list of numbers in the "DISA-CLI Authentication Table".
Program this list of numbers in the 'Calling Number' field of the Authentication Table. Program the 'Port
Type' and 'Port Number' of the Extension assigned to Mobility Extension Users in the 'Auto Login As' field
for the respective 'Calling Number' field. Refer the topic “Direct Inward System Access (DISA)” to know
more.
How to use
The Mobility Extension Users of ETERNITY NE can use its features from a remote location as described below.
Receiving calls
To receive calls, the Mobility Extension User must set Call Forward on his extension with an external number
(mobile number, landline number, etc.) as the destination number.
To make calls ring on the extension and the external number simultaneously, the Mobility Extension Users must
activate the Call Forward-Dual Ring feature on their extensions.
The Mobility Extension Users can also choose where they want to receive the calls during a particular time of the
day. For example, they can receive calls during a particular time of the day, i.e. Time Zone on their external number
and have their calls received by their Voice mail or the Operator or any other number during another Time Zone. To
do this, they must set “Call Forward-Scheduled" on their extension. Dual Ring can also be set for Call Forward-
Scheduled.
Making calls
The Mobility Extension User should make a call on the DISA enabled trunk of ETERNITY from the external number
and the system will provide the dial tone to the user after authenticating the external number with the help of the
DISA-CLI Authentication table.
On getting the dial tone, the Mobility Extension User can make internal as well as external calls as per the “Toll
Control” and “Class of Service (COS)” assigned to his Extension.
The Mobility Extension User can also dial codes of the Personal directory and Global directory numbers to use the
feature Abbreviated Dialing.
Accessing Features
Mobility Extension Users can access the system features by dialing specific codes after making calls on the DISA
enabled trunk of ETERNITY, or after answering the calls received on their external number.
These codes are listed below.
Activity Code to be dialed
On-Hook #0
Off-Hook #1
Flash #2
Pause #3