Matrix ETERNITY NE - Reminder; Personalized Reminder

Matrix ETERNITY NE System Manual 721
Reminder
What's this?
Reminders are a variation of the “Alarms” feature, requiring the Date and Time to be set for each Reminder call.
Reminder calls are useful for extension users who wish to be reminded of important tasks or appointments.
For Reminder calls, date and time are set in the following format:
Date is set, according to Date Format you selected in the “Real Time Clock (RTC)” parameters, as:
• Day-Month-Year (DD:MM:YYYY)
Or
• Month-Date-Year (MM:DD:YYYY).
• Reminders can be set and canceled by:
• the Operator from the Operator phone and from Jeeves.
• extension users from their phones.
• Multiple Reminders can be set for an extension by the Operator and/or by the extension user.
• The mechanism for serving Reminders calls can be configured as 'Personalized' or 'Automated'.
• Reminders can be voice-guided, if the ETERNITY NE has a Voice Mail System (VMS) module installed in
it.
• ETERNITY NE can register as many as 48 Reminders set by the Operator and extension users.
How it works
Personalized Reminder
When the Reminder call serving mechanism is configured as 'Personalized',
• The Operator Phone rings first
60
, displaying the number of the extension to which the reminder call is to be
served.
• When the Operator answers this call, a call is placed on the extension on which the reminder call is set.
• The extension phone rings for the duration of the Alarm Ring Timer.
• When the extension user answers the call, the Operator greets the extension user with the reminder
message.
60. The Operator phone rings for the duration of the Alarm Ring Timer. If the Operator does not answer the call, the ETERNITY will
make two more Alarm Attempts at an Alarm Attempt Interval of 5 minutes to call the Operator.