Matrix ETERNITY NE - Voice Mail System

Matrix ETERNITY NE System Manual 251
CHAPTER 6 Voice Mail System
Before you begin configuration of the VMS related parameters, consider the following points:
• Decide which extension users are to be provided voice mail. Make a list of these extensions by their port
type and port number, access codes.
• If you intend to use the VMS Auto Attendant on trunks,
• make a list of the trunks by their port type (CO Mobile, SIP) and port number.
• configure welcome and greeting messages. You may either use the default, pre-recorded welcome
messages of the VMS, or record in WAV format, the custom welcome messages that meet your
requirements.
• configure “Graphs and Nodes”.
• configure Multi-level Auto Attendant Profile.
• select VMS Auto Attendant for routing incoming calls during the day and the night for the desired trunk
ports.
• configure Voice Mail Auto Attendant parameters for the trunk ports.
• If you want to use custom messages,
• record the desired voice messages in WAV format.
• upload your recorded messages on to the embedded FTP server of ETERNITY NE.
• To upload or download VMS Software, configuration files, mailbox messages, you will need to access the
embedded FTP server of ETERNITY NE.
To configure Voice Mail Settings,
• Open Jeeves.
• Log in as System Engineer.
• Click the Advanced Settings link.