Matrix ETERNITY NE - Voice Mail Auto Attendant

Matrix ETERNITY NE System Manual 143
18. To improve the quality of Pass Through Fax reception on a Digital Trunk (Mobile), configure Pass
Through FAX Rx Gain (SIP-Digital Trunk Call).This parameter has relevance when you select 'Pass
Through' as the Fax Type.
• Select dB level for Data Gain, from -31 to 31. Default: -11 dB.
• Select dB level for Bypass Gain, from -31 to 31. Default: -9 dB.
Pass Through Fax packets are transported using RTP protocol. Normally, fax calls require less gain
compared to voice calls. However, to improve fax reception, ETERNITY allows you to configure gain
settings for fax (Data Gain and Bypass Gain).
ETERNITY supports Fax Receive Gain for SIP to Digital Trunk calls as well as SIP to SLT Calls.
19. Configure Pass Through FAX Rx Gain (SIP-SLT Call), if you want to improve quality of Pass Through
Fax received on a fax machine connected to an SLT port. This parameter has relevance only when you
select ‘Pass Through’ as Fax Type.
• Select dB level for Data Gain, from -31 to 31. Default: -11 dB.
• Select dB level for Bypass Gain, from -31 to 31. Default: -9 dB.
20. Click Submit to save VoIP settings.
Voice Mail Auto Attendant
1. Click [+] to expand Voice Mail Auto Attendant options.
2. Select a Profile from 1 to 4 as Voice Mail Auto Attendant Profile for the extension. Default: 1.
The profile determines the welcome message to be played to mailbox owner (extension user) when they
reach the home node. It also determines whether or not the user should be taken to the root node directly.
Make sure you also configure the Voice Mail Auto Attendant Profiles when you assign them to extensions.
To configure, click the link Voice Mail Auto Attendant Profile. See “Voice Mail Auto Attendant Profile”.
3. To allow callers to reach the SIP extension using Dial By Name option offered by the VMS Auto Attendant,
abbreviate the SIP extension user’s name to three letters and type it in the Abbreviated Name field.
When the VMS Auto Attendant is used, callers can be prompted to Dial by Name of the desired party
(extension user) instead the extension number.