Matrix ETERNITY NE System Manual 735
• For each Mobile Port (SIM Card) at a time you can either request Balance Inquiry or Recharge the SIM
Card. When you select the radio button of Balance Inquiry of Mobile Port 1, 'Recharge' will be disabled
for Mobile Port 1. And when you select the radio button of Recharge, 'Balance Inquiry' will be disabled
for Mobile Port 1.
However, you can send Balance Inquiry/Recharge request for both the SIM cards present in the
system.
• During Balance Inquiry/Recharge-Request, the status of the Mobile port will be 'busy'. It will become
idle only after the USSD response is received from the Mobile network.
• The ETERNITY NE will clear the USSD Reply after system restart. So, each time you open the 'SIM
Balance and Recharge' page after system restart, the USSD Reply box will be blank.