220 Matrix ETERNITY NE System Manual
• Play Greeting Message2:
• Play Greeting Message3:
• Play Greeting Message4:
Default: Do Not Play.
If you do not want greeting message to be played, select Do Not Play.
When you select a Greeting Message, you must record a Voice Module with the desired Greeting 
Message and assign the Voice Module to Trunk Auto Answer Greeting application. 
You can record 4 different Greetings Messages for Trunk Auto Answer and assign a different Greeting 
message for the Day and Night. See the topic “Voice Message Applications” under Advanced Settings link 
for instructions on recording and assigning voice modules to greeting messages. 
• Select the Trunk Auto Answer RBT Message you want the system to play to callers from the 
following options:
• Play Music on Hold
• Play RBT Message1
• Play RBT Message2
• Play RBT Message3
• Play RBT Message4
• If you do not want RBT message to be played, select Do Not Play. The system will play Ring Back 
Tone to the caller.
Default: Do Not Play.
When you select an RBT Message (1–4), you must record a Voice Module with the desired RBT Message 
and assign the Voice Module to Trunk Auto Answer RBT Message application 
You can record 4 different RBT Messages for Trunk Auto Answer and assign a different RBT message for 
the Day and Night. See “Voice Message Applications” under Advanced Settings link for instructions on 
recording and assigning voice modules for RBT messages.
• Select the Trunk Auto Answer Busy Bye Message you want the system to play to callers when the 
landing destination extension is busy, from the following options:
• Play Music on Hold 
• Play Bye Message1
• Play Bye Message2
• Play Bye Message3
• Play Bye Message4
If you do not want Busy Bye message to be played, select Do Not Play. The system will play Busy 
Tone to the caller.
Default: Do Not Play.
When you select a Bye Message (1–4), you must record a Voice Module with the desired Bye Message 
and assign the Voice Module to Trunk Auto Answer Bye Message application. 
You can record 4 different Bye Messages for Trunk Auto Answer and assign a different Bye message for 
the Day and Night. See “Voice Message Applications” under Advanced Settings link for instructions on 
recording and assigning voice modules for Bye messages.