Matrix ETERNITY NE - Page 229

Matrix ETERNITY NE System Manual 219
• Select the check box Ring Extension/s and set the ring duration in the for___seconds field.
Default: 10 seconds. This is the time for which the system will ring on the destination extensions
you selected, and wait for an extension to answer. If the call remains unanswered on the expiry
of this timer, ETERNITY NE will route the call to the auto attendant.
• Select the destination for the unanswered call in the field If not answered, route to. You may
select the Built-In Auto Attendant or the Voice Mail Auto Attendant. Default: Built-In Auto
Attendant.
• If you select Built-in Auto Attendant as the landing destination for calls during the day,
• the Voice Modules 02 to 13 will be played as “DID Greeting Messages” and “DID Guidance
Messages”.
• If you want to play a different message, make sure you record the desired message(s) in the Voice
Modules after completing the installation with Basic Settings. Refer the topic “Voice Message
Applications” to know more.
See “Direct Inward Dialing (DID)” to know more.
3. To enable “Direct Inward System Access (DISA)” on the SIP trunk, select the check box Activate Direct
Inward System Access. Default: Disabled.
• Select the desired DISA option:
• PIN Authentication–Multiple calls: Select this option if you want to enable DISA with PIN
Authentication and allow multiple calls during the DISA login session.
• CLI Authentication–Multiple calls: Select this option if you want to enable DISA login with CLI
Authentication and allow multiple calls to be made during the DISA login session.
• CLI Authentication–One call: Select this option if you want to enable DISA session with CLI
Authentication, and allow only a single call to be made during the DISA login session.
Default: PIN Authentication–Multiple calls.
If you select Multiple Calls or CLI Authentication One Call as CLI Authentication, you must configure the
DISA CLI-Authentication Table under Advanced Settings link. See “Direct Inward System Access (DISA)”
4. To enable “Trunk Auto Answer”
65
feature on the trunk, select the type of Trunk Auto Answer you want:
• For all Calls: the system will answer all incoming calls landing on the trunk line.
• When Busy: the system will answer incoming calls on the trunk, if the landing destination is busy.
To disable Trunk Auto Answer, select OFF. Default: OFF.
• Select the Trunk Auto Answer Greeting Message you want the system to play when greeting the
callers, from the following options:
• Play Music on Hold:
• Play Greeting Message1:
65. Trunk Auto Answer enables calls landing on a trunk to be answered automatically by greeting the caller with a voice message
before the call is actually handled.