4 Matrix ETERNITY NE System Manual
• CO Network: The public telephone exchange.
• CO Lines: The lines subscribed from the CO Network. In this document it refers to Analog, two-wire Trunk
Lines.
• Digital Key Phone (DKP): refers to EON, the proprietary digital key phone of Matrix supplied with the
ETERNITY. The term 'Digital Key Phone' refers to all models of EON.
• Extension: it is a telephone instrument, SLT, DKP, IP-Phone connected to ETERNITY.
• External Calls: calls made by users of ETERNITY to subscribers of PSTN, PLMN, ITSPs, etc.
• External Numbers: numbers of parties/individuals outside the PBX or PBX network. The unique number
string given to subscribers of PSTN, PLMN, ITSP, etc.
• Internal Calls: calls made from and received by one extension to another extension of the ETERNITY.
• Internal numbers: same as extension numbers.
• Mobile Extension: A mobile/landline phone used as a remote extension of ETERNITY. You can access all
the features of an extension of ETERNITY from the mobile/landline phone.
• Port: the physical interfaces on the cards for trunk lines and extension lines.
• Service Provider: the providers of telecom network lines/Internet - POTS, PSTN, GSM, and Internet
Telephony Service Providers (ITSP).
• Single Line Telephone (SLT): any standard two-wire telephone attached as extensions of the ETERNITY.
• Station: same as extension.
• System Administrator Commands/SA Commands: number strings dialed from the System
Administrator access/mode to operate features or set/cancel features for other extensions.
• System Commands/SE Commands: number strings dialed from the System Engineer access/mode to
configure the system features/functions.
• CO trunks: Two-wire trunks, i.e. analog trunk lines from the POTS network.
Using this Manual, you will be able to set up, operate and make optimum use of this feature-packed PBX.
If you encounter any technical problems, please contact your Dealer/reseller or the Matrix Support team.
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