Matrix ETERNITY NE - Page 268

258 Matrix ETERNITY NE System Manual
Before you begin configuration of the Voice Mail Auto Attendant Profile, decide how many different Voice Mail Auto
Attendant Profiles you want to create.
For each Profile you want to create, decide:
• the path and options you want to give to external callers and to extension users, and accordingly create
the graphs. Refer “Graphs and Nodes” for instructions.
• the System Greeting you want to play to callers in the morning, afternoon and evening.
• the Welcome Greeting is to be played for Working Hours and Non-Working hours.
• if you want to customize System Greetings or Welcome Messages or any Graph-Nodes messages, and
record the messages. Upload the new voice message files using the embedded FTP server of the VMS
card. “Recording Voice Messages”.
• whether you want the VMS to take the external callers and extension users directly to the Root Node
(without playing the System Greetings or Welcome Message).
For each Voice Mail Auto Attendant Profile that you decide to create, give a number from 1 to 4.
Now, you may configure the profiles.
• Log in as System Engineer.
• Click the Advanced Settings link to expand.
• Click the VMS Configuration sub-link.
• Click the Voice Mail Auto Attendant Profile sub-link. The Voice Mail Auto Attendant Profile page opens.
• Select a Profile number. You may refer to the number you gave to each profile you created.