Matrix ETERNITY NE - Page 417

Matrix ETERNITY NE System Manual 407
• If the current Time Zone of extension A is not the same as Time Zone set for Call Forward-Scheduled, the
call will not be forwarded. The system will consider that no call forward has been set.
• Call Forward - Scheduled can be set simultaneously for more than one Time Zone from the same
extension. For example, extension A can set Call Forward-Scheduled for working hours, then again set
Call Forward-Scheduled for non-working hours.
• A different Call Forward Type can be set for a different Time Zone. For example, extension A can set
Call Forward -Unconditional for non-working hours, and Call Forward -Busy for working hours. Also, a
different destination number can be set for forwarding calls in each Time Zone. For example, extension
A can set Call Forward-Unconditional for non-working hours to a mobile number and set extension B as
destination number for working hours.
• When more than one Call Forward type is set on the same extension for the same Time Zone, the
latest Call Forward type set for the Time Zone will override the previous Call Forward type set for that
Time Zone. For example, extension A sets Call Forward -Busy for working hours, then sets Call
Forward Busy or No Reply for working hours, the latter will override the former. The system will
consider the latest, i.e. Busy or No Reply as the Call Forward type for forwarding calls during working
hours.
• Call Forward-Scheduled can be cancelled individually for a desired Time Zone or all at once for all
Time Zones.
• Call Forward-Scheduled can be set by extension users as well as for extension users from the System
Administrator mode.
• It is also possible to select the types of calls, i.e. internal calls only, or trunk calls, or both, to be
forwarded to external numbers. You can program the system to forward internal calls only, or trunk
calls only or both trunk calls and internal calls to the external number. For this, the Call Forward option
If call is forwarded to an external number must be configured on the extensions that want to use Call
Forward-Scheduled.
How to configure
The configuration of this feature involves the same parameters as in “Call Forward”.
• Call Forward must be enabled in the Class of Service (Cost) of the extensions to which this feature is to be
allowed.
• If Call Forward No-Reply is to be set, if required, the Call Forward No-Reply Timer may be configured.
• You may select the types of calls—internal, trunks, all calls—to be forwarded to the external number by
configuring the option Call Forward option If call is forwarded to an external number on the extensions.
• Extensions that are to be allowed to set Call Forward-Scheduled for other extensions must be allowed
either the feature 'SA Mode’ or ‘SA Extension' in their Class of Service. Refer the topic “Call Forward-
Remote”.