Matrix ETERNITY NE - Page 457

Matrix ETERNITY NE System Manual 447
D calls B
• The system matches the incoming number with the numbers configured in the Tape Incoming Calls
received from numbers in the Call Taping Profile assigned to B.
• On finding a match, system records the speech between D and B in E's mailbox.
• Call Taping Beeps will be played to D and B only if this feature is enabled.
• If an incoming call does not have any CLI, the system checks the flag ‘Tape Incoming Calls received
without CLI' in the Call Taping profile assigned to the extension.
• If the flag is enabled, all calls without CLI are taped.
A calls B
• The system checks if the Tape Internal Calls is enabled in the Call Taping Profile assigned to A.
• If the flag is enabled, the system records the speech between A and B in E's mailbox.
• Call Taping Beeps will be played to A and B only if this feature is enabled.
• If the flag is disabled, the speech between A and B will not be recorded.
• The same is done when B calls A. The speech will be recorded in E's mailbox.
To listen to the conversation, A and B must have access to the mailbox of E.
Feature Interaction:
• Conversation Recording: If Call Taping and “Conversation Recording” both are enabled for an
extension, then priority is given to Conversation Recording.
How to configure
To provide this feature to extensions,
• Call Taping Profile must be configured. A Call Taping Profile consists of the following parameters:
• List of Incoming and Outgoing phone numbers for which the system should initiate Call Taping.
• Internal Call taping flag.
• Flag for taping Incoming Calls received without CLI.
You can configure four different Profiles and assign different profiles to different extensions.
• Call Taping Profile must be assigned to the extensions which are to be provided this feature.
• A mailbox must be assigned for Call Taping.
• If required, you may disable the Beeps played when Call Taping starts.