Matrix ETERNITY NE System Manual 659
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• By default for countries other than UK, USA and Italy calls within and between all types of trunks are
restricted. In other words, trunk to trunk calls are not allowed.
• In UK, USA and Italy calls within all types of trunks, including VoIP are allowed.
• When call permission is restricted between trunks and/or between a type of trunk to VoIP, the following
feature interactions will apply:
• Call Transfer: Trunk to Trunk Transfer between restricted categories of trunk will not be allowed. If
the user attempts trunk-to-trunk transfer between restricted trunks, Error Tone will be played.
• Raid: If a user using DISA attempts to Raid a conversation of an extension with a trunk to which call
permission is restricted, the Raid attempt will fail and the user will get an Error Tone.
• Conference: An extension user will not be able to include restricted trunks in a 3 party or multi-
party conference. An Error Tone will be played when s/he attempts it.
• Dial-In Conference: Participation in a Dial-In Conference from trunks with restricted call permission
is not allowed.
• External Call Forward: In the case of DID, DISA or when transferring a trunk call to an extension,
if the extension has set call forward to an external number, the system will allow the call only if the
call permission between the source and destination trunk is allowed. Otherwise, Call Forwarding
will not be applied.
• Hotline: When a user has logged into DISA and the extension being used for the DISA login has
the Hotline - Trunk or Hot outward dialing (HOD) feature enabled, the system will allow the call
between the source trunk (from where the DISA login is made) and the destination trunk (which is
used as Hotline Trunk) only if calling is permitted between them. Otherwise an Error Tone will be
played to the DISA caller on the expiry of the Hotline Timer.
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