Matrix ETERNITY NE System Manual 751
• Hold Duration: The time for which the call was put on hold.
• Speech Duration: The time for which the call was in speech with the extension.
When Duration Unit = Minutes, the rounding off to the nearest whole number is done. For seconds <= 30,
Minute is not incremented. For seconds > 30, minute is incremented.
• Called Number: This is applicable only for calls received on SIP trunks. The number dialed by the
caller is referred to as Called Number.
• Calling Number: This is the number of the Caller.
• DID Digits: This is the number dialed by the caller using DID.
• Remarks: You may use this for indicating the Type of Call, for example, DID.
• Reset Serial Number to 001: The Serial number counter can be reset to 001 after 24 hours (from
00:00 HH:MM) or every 6 hours. By default, 'No Compulsory Reset' is selected, which means the serial
number counter will not be automatically reset.
• Reset Increment Counter: The Increment Counter can be reset to 001 after 24 hours (from 00:00
HH:MM) or every 6 hours. By default, 'No Compulsory Reset' is selected, which means the serial
number counter will not be automatically reset.
• Click Submit to save settings.
• You may log out of Jeeves.
How to use
You can start and stop SMDR Online report from the System Administrator mode using Jeeves or dialing SA
Commands from an extension phone.
To start/stop Online report using Jeeves,
• Open Jeeves.
• Log in as System Administrator.
• Click SMDR Management to expand.
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