Matrix ETERNITY NE - Page 770

760 Matrix ETERNITY NE System Manual
• To print incoming calls that remained unanswered for more than a certain duration, set the filter Calls
remain unanswered for duration more than (sec).
• To print calls that were kept on hold for more than a certain duration, set the filter Calls kept on hold
with duration more than (seconds) to the desired value.
• To print calls with speech duration of a certain duration, set the filter Calls with speech duration more
than (seconds)
• Click Submit to save.
Scheduled Report Generation
• To generate SMDR Report of incoming calls on a particular day, day of the week, or day of the month, set
Scheduled Report Generation, as required.
• Click Submit to save.