Matrix ETERNITY NE System Manual 805
VOPP Fail: If VoPP fail message is logged, the ETERNITY VoIP module will not be functional.
Registration Timer Fail: The system may fail to load either the Re-registration Timer or the Registration
Retry Timer. In such a case the Proxy SIP trunk will remain un-registered and will not be functional.
The system will decode the registration status message received from ETERNITY VoIP module and, if it is
found to be a problem caused by Registration Timer Failure, this will be logged in the System Fault Log.
This can happen to one or more SIP trunks, while the other SIP Trunks functioning normally. You need to
restart the system to resolve the problem.
How to configure
To be able to use this feature, you must enable storage of Fault Logs, and assign a Destination Port for the Fault
Logs.
If the System Administrator phone is a DKP or an Extended IP Phone, you may assign a DSS key for System Fault
Logs. For instructions, see Phone Key Settings under “DKP Extensions” and Phone Key Settings under “Matrix
Extended IP Phone Settings – Location 1” in SIP Extensions.
To configure System Fault Log settings,
• Open Jeeves
• Log in as System Engineer.
• Click the Advanced Settings link.
• Scroll to the System Fault Log link under Advanced Settings and click this link.
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