3-24 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Error Messages and Codes
3 Test the Drive Motor.
1. Close the Interlock Switch while testing.
2. Run the Service Diagnostics HCF/LTA
Motor test.
Does the Drive Motor function correctly?
Replace the
Engine Control
Board
(
page 8-106).
Go to Step 4.
4 Check for +24 V to the Drive Motor.
1. Disconnect P/J82.
2. Close the Interlock Switch while testing.
Is the voltage between P82-1 <=> ground
on the OPTFDR Board +24 V?
Go to Step 7. Go to Step 5.
5 Check for +24 V to the OPTFDR 1 Board.
1. Disconnect P/J83.
2. Close the Interlock Switch while testing.
Is the voltage between P83-3 <=> P83-4
on the OPTFDR Board +24 V?
Replace the
OPTFDR Board.
Go to Step 6
6 Check the Feeder Interface continuity.
1. Disconnect P/J171 or P/J172 and P/
J83.
2. Check continuity between J171/2 <=>
P83
Go to Step 7. Replace the
OPFREC
Harness.
7 Replace the Drive Assembly.
Does the error persist?
Go to Step 8. Complete
8 Perform Steps 1 through 3 on page 8-115.
1. Open and close the front door.
2. Observe the Turn Roller.
Does the Turn Roller turn while the printer
is warming up?
Go to Step 13. Go to Step 9.
9 Test the Turn Clutch.
1. Close the Interlock Switch while testing.
2. Run the Service Diagnostics Turn Clutch
test.
Does the Tray 3 Turn Clutch function
correctly?
Check the
Clutch for
slipping or the
gear for
damage.
Go to Step 10.
10 Check for +24 V to the Turn Clutch.
1. Disconnect P/J825
2. Close the Interlock Switch while testing.
Is there +24 V across P825-2 <+>ground?
Go to Step 11. Replace the
OPTFDR 1
Board.
11 Check all pins on the OPFDR Harness
PL11.3.24 for continuity.
1. Disconnect P/J85 and P/J825.
2. Check continuity between J85 <=>
P825.
Go to Step 12. Replace the
OPFDR
Harness.
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No