194 Matrix ETERNITY NE System Manual
• Enable Rotation
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, if you have selected more than one extension. Default: Disabled.
• Click OK. All the extensions you selected will appear in the Extension field, in the sequence you
selected, separated by commas.
• To route the incoming call to an auto attendant, if the selected extensions do not answer the call,
• Select the check box Ring Extension/s and set the ring duration in the for___seconds field.
Default: 10 seconds. This is the time for which the system will ring on the destination extensions
you selected, and wait for an extension to answer. If the call remains unanswered on the expiry
of this timer, ETERNITY will route the call to the auto attendant.
• Select the destination for the unanswered call in the field If not answered, route to. You may
select the Built-In Auto Attendant or the Voice Mail Auto Attendant. Default: Built-In Auto
Attendant.
• If you select Built-in Auto Attendant as the landing destination for calls during the day, the
Voice Modules 02 to 13 will be played to callers as “DID Greeting Messages” and “DID
Guidance Messages”.
• If you want to play a different message, make sure you record the desired message(s) in the
Voice Modules after completing the installation with Basic Settings. Refer the topic “Voice
Message Applications” to know more.
See “Direct Inward Dialing (DID)” to know more.
3. To enable “Direct Inward System Access (DISA)” on the mobile trunk, select the check box Activate
Direct Inward System Access. Default: Disabled.
• Select the desired DISA option:
• PIN Authentication–Multiple calls: Select this option if you want to enable DISA with PIN
Authentication and allow multiple calls during the DISA login session.
• CLI Authentication–Multiple calls: Select this option if you want to enable DISA login with CLI
Authentication and allow multiple calls to be made during the DISA login session.
• CLI Authentication–One call: Select this option if you want to enable DISA session with CLI
Authentication, and allow only a single call to be made during the DISA login session.
Default: PIN Authentication–Multiple calls.
If you select Multiple Calls or CLI Authentication One Call as CLI Authentication, you must configure the
DISA CLI Authentication Table under Advanced Settings. See “Direct Inward System Access (DISA)”
4. To enable “Trunk Auto Answer”
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feature on the trunk, select the type of Trunk Auto Answer you want:
54. When Continuous Ring is selected, the first extension in the group you have created will continue to ring, even as the system hunts
for other extensions in the group to land the call. If the call still remains unanswered, the system will return the call to the first exten-
sion once again. This flag has no relevance, if you select only one landing extension.
55. When Rotation is enabled, each new call lands on the extension next to the one that received the call last. This ensures equal dis-
tribution of incoming calls to all the destination extensions in this group.
56. Trunk Auto Answer enables calls landing on a trunk to be answered automatically by greeting the caller with a voice message
before the call is actually handled.
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