Matrix ETERNITY NE - Page 205

Matrix ETERNITY NE System Manual 195
• For all Calls: the system will answer all incoming calls landing on the trunk line.
• When Busy: the system will answer incoming calls on the trunk, if the landing destination is busy.
To disable Trunk Auto Answer, select OFF. Default: OFF.
• Select the Trunk Auto Answer Greeting Message you want the system to play when greeting the
callers, from the following options:
• Play Music on Hold:
• Play Greeting Message1:
• Play Greeting Message2:
• Play Greeting Message3:
• Play Greeting Message4:
Default: Do Not Play.
If you do not want greeting message to be played, select Do Not Play.
When you select a Greeting Message, you must record a Voice Module with the desired Greeting
Message and assign the Voice Module to Trunk Auto Answer Greeting application.
You can record 4 different Greetings Messages for Trunk Auto Answer and assign a different Greeting
message for the Day and Night. See the topic “Voice Message Applications” under Advanced Settings link
for instructions on recording and assigning voice modules to greeting messages.
• Select the Trunk Auto Answer RBT Message you want the system to play to callers from the
following options:
• Play Music on Hold
• Play RBT Message1
• Play RBT Message2
• Play RBT Message3
• Play RBT Message4
• If you do not want RBT message to be played, select Do Not Play. The system will play Ring Back
Tone to the caller.
Default: Do Not Play.
When you select an RBT Message (1–4), you must record a Voice Module with the desired RBT Message
and assign the Voice Module to Trunk Auto Answer RBT Message application.
You can record 4 different RBT Messages for Trunk Auto Answer and assign a different RBT message for
the Day and Night. See “Voice Message Applications” under Advanced Settings link for instructions on
recording and assigning voice modules for RBT messages.
• Select the Trunk Auto Answer Busy Bye Message you want the system to play to callers when the
landing destination extension is busy, from the following options
• Play Music on Hold
• Play Bye Message1
• Play Bye Message2
• Play Bye Message3