370 Matrix ETERNITY NE System Manual
When a missed call is eligible for call back (matches with list you configured), the 'Call Back to'
parameter determines the number on which the call back is to be made, i.e. whether on the same
number from which the missed call is received or on a different number.
In countries where CLI received on trunks can be dialed out without any modification, you may select
‘CLI Number’ as ‘Call Back to’ option.
In countries where CLI received on trunks cannot be dialed without modification, you may select
“Alternate Number’ as the ‘Call Back to’ option. You may also select ‘Alternate Number’ as Call Back
on when you want the call back to be made to a different number.
• Configure Trunk Selection on Call Back. This parameter determines the trunk port to be used to make
call back.The call back can be made using the same port or a group of trunks.
• Select Call Back from same port from which missed call is received, to use the same port to make
the call back.
• To make the call back using a group of trunks, select Call Back from trunks, and double click this field
to select the trunks.
A multiple selection box opens.
On the left, the trunks appear with their names (if configured in “Naming Trunks”) and port numbers in a
sequence, starting with CO trunks, followed by Mobile trunks and SIP trunks.
• To select a trunk, place your cursor on the desired trunk, and click the Select>> button.
Or
• Press the ctrl key and click the left mouse button to select multiple trunks.
• You may change the sequence of the trunks you selected, if required, using the Up and Down arrow
buttons on the right display box.
• You can also delete trunks from the ones you have selected.
• You may enable Rotation, if you have selected more than one trunk. Default: Disabled.
Rotation has no relevance if only one member trunk is selected.
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