Matrix ETERNITY NE - Page 381

Matrix ETERNITY NE System Manual 371
• Click OK. The multiple selection box closes.
• To apply Least Cost Routing on the trunks, select desired LCR method from the combo box: Number-
based, Time-based, Time+Number based, Serivce Provider based. Configure LCR method that you
selected for the trunk group, if not already done.
• Select the Call Back Mode, from the options; how a ‘Call Back’ call answered by the remote party should
be routed:
• Operator: When the remote party answers the Call Back call, the system will route the call to the
Operator
13
.
• DID: The system will process the call as per the DID call logic - give a dial tone to the remote party, who
can now call any extension. Refer the feature description for “Direct Inward Dialing (DID)”.
• PIN Authentication-Multiple Calls: The system will process the call as per DISA call logic - allow
remote party to enter DISA mode with PIN-Authentication. On successful authentication (DISA Login)
the user is allowed to make calls or use features as allowed to him/her.
• CLI Authentication-Multiple Calls: The system will process the call as per DISA call logic, allowing
the remote party to enter DISA mode with CLI Authentication-Multiple calls as authentication method
and level of access.
• CLI Authentication-Single Call-Answer Signaling: The system will process the call as per DISA call
logic, allowing the remote party to enter DISA mode with CLI Authentication-Single call as
authentication method and level of access. Refer the feature description for “Direct Inward System
Access (DISA)”.
By default, Operator is selected as the Call Back Mode.
• Configure the call back number lists.
• In the column Program the numbers for which call back is to be provided, enter the numbers that
are eligible for call back. The system checks the CLI of the caller with this list to determine if the caller
is eligible for a call back.
Number strings configured in this list are compared with the actual received CLI.
The number string configured in this list may be shorter than the number string received as CLI, but
only if the configured number string completely matches with the received CLI from the right towards
left, the system will consider it as a complete match.
For example, if the configured string is 263055 and the number string received in the CLI is
2652630555, the system will consider it a complete match. If the received CLI 912652630555, the
system will consider this caller too as eligible for a call back. Thus any CLI received with 263055 as the
last 7 digits will be considered as match found.
• In the column Program alternate number in respective rows, enter the numbers that the system
must call back. When the system finds a missed call eligible for a call back, it will make the call back on
the basis of the ‘Call Back to’ option you selected and the alternate number list.
13. 'Operator' is the extension which is assigned to the Mobile port.