422 Matrix ETERNITY NE System Manual
To put a call on Exclusive Hold, when Global Hold is enabled:
• You are in speech with on a Trunk/with an extension.
• Press Hold key twice in quick succession within 1 second.
• Go idle.
• Call with Trunk/extension is put on 'Exclusive Hold'.
To retrieve the call:
• press Call Appearance key of your phone.
• press DSS Key of the Trunk/extension you put on hold from your phone.
Global Hold
To put a call on Global Hold:
• You are in speech with on a Trunk/with an extension.
• To put on Global Hold, press 'Hold' key.
• Go idle.
To retrieve a call on Global Hold:
• From any DKP or Extended IP Phone,
• Press the DSS Key of the Trunk/extension put on Global hold, which is blinking slowly Blue.
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