Matrix ETERNITY NE - Page 575

Matrix ETERNITY NE System Manual 565
The default Voice Module numbers assigned to DID messages and the messages recorded on each
module are:
You may customize these DID voice messages by recording messages of your choice and assigning
them to the voice modules. For instructions on recording messages on the voice modules and
assigning voice modules, see “Voice Message Applications”.
If you do not use any of the above voice modules, the system will play the Call Progress Tone for each call
state.
4. configure the following DID related Timers, as required:
• DID Inactivity Timer (default: 60 seconds)
• DID Answer Wait Timer (default: 5 seconds)
• DID Music Timer (default:5 seconds)
• DID Beeps Timer (default: 10 seconds)
• DID Ring Timer (default: 30 seconds)
• DID Busy Tone Timer (default: 15 seconds)
• DID Error Tone Timer (default: 5 seconds)
See “System Timers and Counts” for instructions.
5. configure the following DID related flags, as required:
Voice Module
Number
Voice Message Application Voice Message
02 Morning Greeting
(DID/Trunk Auto Answer)
Good Morning!
03 Afternoon Greeting
(DID/Trunk Auto Answer
Good Afternoon!
04 Evening Greeting
(DID/Trunk Auto Answer)
Good Evening!
05 DID Welcome Greeting for Day Time
(Working Hours)
Welcome!
06 DID Welcome Greeting for Night time
(Non-working and Break hours)
Welcome! I am sorry, we are closed.
07 DID - Dial prompt Please dial the desired number.
08 DID - No Dial message Sorry! You have not dialed any number.
09 DID - Wrong Dial message Sorry! The number is not valid.
10 DID - Destination Busy message The person you dialed is busy.
11 DID - Destination Ringing message
(Ring Back Tone)
The number you have dialed is ringing.
12 DID - Destination No Reply message The person you dialed is not responding.
13 DID Call Transfer to Operator message Please hold, transferring your call to the
Operator.